Quality Systems
RJR Polymers is a leader and innovator in pre-applied adhesive technology for the semiconductor industry. We are committed to continually improve the effectiveness of our products and processes by maintaining focus on our Customers. Our commitment to the customer drives us to deliver a quality product, at competitive price on time.
RJR Polymers is steadfast and resolute in maintaining its role as the industry leader in pre-applied epoxy technology. As such, RJR Polymers will:
• Maintain a Quality Management System that meets the requirements of ISO 9001:2008
• Continually improve the Quality Management System
• Periodically review the performance of the Quality Management System against our quality objectives
• Ensure that the Quality Policy is communicated to all employees on a periodic basis and is reviewed by the management team for suitability, relevancy and effectiveness
• Strive to exceed customer expectations through technical innovation, operational excellence and the belief that errors are not inevitable.
RJR will accomplish these fundamentals by monitoring customer satisfaction surveys, design wins, Non-conformance Reports, RMA’s, unsolicited customer feedback, and periodic Management Review Meetings.
Certificates:
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